In order to meet the increasing demand from tourists from overseas,
select animate stores across Japan are now offering tax-free shopping!
International travelers and those who do not reside in Japan can take advantage of this service.
We hope to see you at one of our stores soon!
International Customers who...
- Present their passport or landing permit
- Do not live in Japan (non-residents)
- Have entered Japan within the past 6 months *Your Landing Permit should not be a Re-entry Permit
- Have a tax-exempt status of residence
Tax-free purchases must total ¥5,000 or more (excluding tax/after discounts have been applied), or ¥5,500 (including tax).
Examples: Anime merchandise, books, CDs, DVDs/Blu-rays, cosplay items that are not consumable goods, etc.
Examples: Food, beverages, cosmetics (makeup, perfume, consumable cosplay goods, etc.), disposable stationery (mechanical pencil leads, markers, etc.)
Tell the staff at the cash register that you would like tax-free service.
Note: The tax-free procedure takes about ten minutes.
Please let the staff know if you would like to exclude any of your items from the tax-free service.
Note: If you would like consumable items to be tax-free, please note that they cannot be used in Japan.
Note: General items that you plan to use in Japan cannot be included in a tax-free purchase with consumable items.
Please present your passport or other identification that can be used when applying for tax-free service. (Passport, Crew Landing Permit, Emergency Landing Permit, or Landing Permission Due to Distress)
The procedure that will designate your purchases as tax-free will take place.
The staff will enter the required purchase information for tax-free service into a computer. This may take some time, so please wait.
Please note the following important points: